Terms of service

Return & Refund Policy

Thank you for shopping at Sheinn.store. We want to ensure you have a great shopping experience with us.

1. Returns

  • You have 30 days from the date you receive your item to request a return.

  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging with all tags intact.

2. Return Process

  • To initiate a return, please contact us at nguyentiendat1173@gmail.com with your order number and the reason for the return.

  • Once approved, we will provide you with instructions and the return shipping address. Items sent back without prior authorization will not be accepted.

3. Refunds

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed automatically to your original method of payment within 5–10 business days.

4. Shipping Costs

  • Customers are responsible for paying their own return shipping costs unless the item received was defective, damaged, or incorrect. Shipping fees are non-refundable.

5. Damaged or Incorrect Items

  • Please inspect your order upon arrival. If an item is defective, damaged, or if you received the wrong item, contact us immediately at nguyentiendat1173@gmail.com so we can resolve the issue promptly.

2. Terms of service

Terms of Service

Overview This website is operated by Sheinn.store. Throughout the site, the terms "we", "us", and "our" refer to Sheinn.store. By visiting our site or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service.

1. Online Store Terms By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

2. Products and Pricing

  • Prices for our products are subject to change without notice.

  • We reserve the right to modify or discontinue any product or service at any time without prior notice.

  • We make every effort to display product colors and images accurately, but cannot guarantee that your device's display will be exact.

3. Accuracy of Billing and Account Information We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at Sheinn.store.

4. Prohibited Uses You are prohibited from using the site or its content for any unlawful purpose, to infringe upon intellectual property rights, or to submit false or misleading information.

5. Governing Law These Terms of Service shall be governed by and construed in accordance with applicable commercial and e-commerce laws.